Terms & Conditions
Effective Date: 15/05/2026
Company Name: Firstpros Limited
Welcome to Firstpros Limited. These Terms & Conditions govern the use of our website, mobile application, and services related to repairs, maintenance,
artisan registration, and service bookings.
By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
1. Definitions
In these Terms & Conditions:
“Platform” refers to the website, mobile application, and services provided by Firstpros Limited.
“User” refers to any individual or organisation using the platform.
“Artisan” refers to registered skilled professionals offering repair or maintenance services.
“Service User” refers to customers seeking repair or maintenance services.
“Company” refers to [Your Company Name].
2. Eligibility
Users must be at least 18 years old to register and use the platform. By using the platform, you confirm that all information provided is accurate and lawful.
3. Account Registration
Users may be required to create an account to access certain services.
You agree to:
Provide accurate and complete information
Keep login credentials secure
Update information when necessary
Accept responsibility for activities under your account
We reserve the right to suspend or terminate accounts containing false or misleading information.
4. Artisan Responsibilities
Registered artisans agree to:
Provide professional and lawful services
Maintain necessary qualifications, licences, and certifications
Deliver services safely and responsibly
Communicate honestly with customers
Avoid fraudulent or misleading conduct
Comply with applicable laws and regulations
The Company reserves the right to remove artisans who violate platform standards or receive repeated complaints.
5. Service User Responsibilities
Service users agree to:
Provide accurate service request details
Treat artisans respectfully and fairly
Make agreed payments promptly
Avoid misuse of the platform
Comply with applicable laws and regulations
6. Bookings and Payments
The platform may facilitate service bookings and payment processing.
Prices may vary depending on services provided
Payment terms will be agreed between parties or through the platform
The Company may charge service or commission fees where applicable
Refunds and cancellations may be subject to separate policies
7. Verification and Background Checks
The Company may conduct verification checks on artisans; however, we do not guarantee:
The quality of services provided
Continuous availability of artisans
Suitability for every project or service request
Users are encouraged to conduct their own additional checks where necessary.
8. Limitation of Liability
To the maximum extent permitted by law, [Your Company Name] shall not be liable for:
Losses arising from services provided by artisans
Personal injury or property damage
Delays, interruptions, or failed services
Disputes between users and artisans
Indirect or consequential damages
The platform acts primarily as a connection and service facilitation provider.
9. Prohibited Activities
Users must not:
Use the platform for unlawful purposes
Submit false information
Harass, threaten, or abuse other users
Upload harmful software or malicious content
Attempt unauthorised access to the platform
Engage in fraud or deceptive conduct
Violations may result in suspension, termination, or legal action.
10. Intellectual Property
All content on the platform, including logos, text, graphics, software, and designs, remains the property of Firstpros Limited unless otherwise stated.
Users may not reproduce, copy, or distribute platform materials without written permission.
11. Privacy
Use of the platform is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
12. Suspension and Termination
We reserve the right to suspend or terminate accounts or services where users:
Breach these Terms & Conditions
Engage in unlawful conduct
Damage the reputation or operation of the platform
13. Changes to Terms
We may update these Terms & Conditions at any time. Revised versions will be posted on the platform with an updated effective date.
Continued use of the platform after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of:
United Kingdom & Nigeria
Any disputes arising shall be subject to the jurisdiction of the relevant courts.
15. Contact Information
For questions regarding these Terms & Conditions, please contact:
Firstpros Limited
Email: info@firstprosgroup.com
Phone: +2347037257851(Nigeria) & +447539466910 (UK)
Website: www.firstprosgroup.com